Table PT1 Credit transfers according to the description of payment methods in the Republic of Croatia in euro

Data presented in this report are collected on the basis of the Decision on the obligation to submit payment and electronic money statistics (Official Gazette 147/2013 and 16/2017) and the accompanying Instructions.

This report presents data on the number and value of the executed national payment transactions of credit transfers according to the description of payment methods that credit institutions have executed in the Republic of Croatia in euro, debiting the payment accounts of their payment service users or debiting their payment accounts or other "accounts".

This Report presents credit transfers initiated by a paper-based order or electronically.

Paper-based order:

Credit transfers initiated by a paper-based order cover payment orders by which a payment transaction of credit transfer is initiated, which are initiated:

• over-the-counter at a credit institution or a person that, on the basis of a contract, is acting on behalf and for the account of a credit institution;
• by using a 2D barcode or other forms of scanning on paper-based payment orders that are scanned exclusively over the counter at a credit institution or a person that, on the basis of a contract, is acting on behalf of and for the account of a credit institution;
• at all other places, e.g. automated payment machines or by using any other devices/means/channels on paper-based payment orders.

Credit transfers initiated by a paper-based order can be executed from a payment account – transaction account, payment account – another payment account, in cash and by "Other" sources of funds.

Electronically:

Credit transfers whose payment orders are submitted electronically cover payment orders that are initiated:

• over-the-counter at a credit institution (received by fax or in other ways if carried out without a manual intervention by credit institution's employees);
• by using Internet (electronic) banking services;
• by using telebanking services;
• by using the service of payment via the mobile phone;
• through an ATM/banking kiosk,
• by using the E-bill service;
• via the SMS;
• through the Reporting entity's internal system, and
• at all other places, e.g. automated payment machines or by using any other device/means/channel not mentioned above (e.g. through SWIFT).

Credit transfers initiated electronically can be executed from payment accounts – transaction account, a payment account – another payment account, other "accounts" (only if performed from "other" accounts of a credit institution) and other sources of funds.

DEFINITIONS AND DESCRIPTIONS

1. Consumer

'Consumer' means a natural person who, in payment service contracts covered by the Payment System Act (Official Gazette 66/2018 and 114/2022) is acting for purposes other than his/her trade, business or profession, as well as a natural person concluding a contract for the issue of electronic money pursuant to the Electronic Money Act (Official Gazette 64/2018 and 114/2022) outside the area of his/her business activity and freelance occupation.

2. Non-consumer

"Non-consumer" means a legal or natural person other than the consumer.

The following are included:

• legal persons (e.g. corporates, institutions, cooperatives, associations, foundations etc.), craftsmen and other natural persons employed as freelancers or carrying out an economic activity when entering into a contract on payment services within the area of their economic activity or freelance occupation,
• entities that do not have legal personality, but that can be the holders of payment accounts (e.g. bodies of state administration, representative offices etc.).

3. Credit transfers

"Credit transfer" means a payment transaction by which a credit institution transfers funds to a payee's account on the basis of a payer's order, and the payer and the payee can be the same person.

The following are also included:

• transfers of funds from one payment account to another;
• credit transfers initiated through a device that enables the execution of payment transactions (e.g. a deposit-withdrawal-transaction ATM);
• the transfer of the amount of a granted credit from the payment account and other "accounts" of the credit institution crediting the credit beneficiary's payment account managed by another payment service provider;
• the transfer of the amount of a granted credit from the payment account and other "accounts" of the credit institution crediting the credit beneficiary's payment account managed by the credit institution itself if the transfer is executed on the basis of a special payment order of the credit beneficiary, and not on the basis of a credit agreement;
• the transfer of the amount of a granted credit from the payment account and other "accounts" of the credit institution crediting the payment account of a payment service user other than the credit beneficiary, irrespective of whether the account is operated with the credit institution (when the transfer is carried out on the basis of a special payment order) or with another payment service provider;
• payer's cash deposits (by a payment slip) to the payee's payment account operated either by the credit institution or by another payment service provider;
• credit transfers used to settle credit instalments/annuities initiated through Internet (electronic) banking debiting the transaction account of a consumer or non-consumer crediting another "account" of the credit institution, etc.

4. National payment transaction

"National payment transaction" means a payment transaction the execution of which involves a payer's payment service provider and a payee's payment service provider, or only one payment service provider, which operate in the Republic of Croatia in accordance with Article 7 of the Payment System Act (OG 66/2018 and 114/2022).

5. Modes of initiation of credit transfers

1. 1. Paper-based

The term "paper-based2 covers payment orders that the payer submits in paper form, or on paper-based forms. 

The following are also included:

• payment orders submitted by fax, fixed phone or other means in which the credit institution must intervene manually so that the order can be executed;
• payment transactions executed on the basis of the order by a consumer and a non-consumer debiting their payment accounts in a sum total (batch payments, e.g. for employees' salaries) and when specifications are received in paper form (every individual credit transfer is recorded), and
• paper-based payment orders submitted at automatic payment machines.

1. 2. Electronically

The term "electronically" covers payment orders submitted electronically.

The following are also included:

• payment orders received by fax or in other ways if payment orders are carried out without manual intervention;
• payment transactions executed against the order by a consumer or non-consumer debiting their payment accounts in a sum total (batch payments, e.g. for employees' salaries), and received over the counter at a credit institution on any of the media (e.g. USB, CD, disk, etc.). Every individual credit transfer is recorded for these payment transactions.

6. Payment method

The payment method describes the device, means, place, channel etc. through which or at which credit transfer

payment transactions are initiated or executed.

1. 1. Over-the-counter

The term "over-the-counter" covers data on payment orders by which a credit transfer payment transaction is initiated, which are submitted over-the-counter at a credit institution or another person that, on the basis of a contract, is acting on behalf and for the account of the credit institution.

The following are also included:

• payment transactions that are executed against the order of a consumer or non-consumer debiting his/her account in sum total, and the order is received over-the-counter at a credit institution or a person acting on behalf and for the account of the credit institution on any of the media (e.g. order for the payment of employee salaries submitted on a CD, USB, disk etc.). These payment transactions are recorded for every individual credit transfer.

The following is not included:

• payment transactions executed through a 2D barcode over-the-counter at a credit institution or another person that, on the basis of a contract, is acting on behalf and for the account of the credit institution;
• payment orders that are executed as the bill-paying service submitted for collection over-the-counter at a credit institution or a person that, on the basis of a contract, is acting on behalf and for the account of the credit institution;
• over-the-counter cash deposit to the payment account (including the use of a debit card);
• over-the-counter cash deposit through a payment instrument.

1. 2. 2D barcode

The term "2D barcode" covers data on credit transfers initiated by using a 2D barcode or other forms of scanning on paper-based payment orders that are scanned exclusively over-the-counter at a credit institution (or through a person that, on the basis of a contract, is acting on behalf of and for the account of the credit institution).

The following are also included:

• credit transfers initiated by using a 2D barcode or other forms of scanning on paper-based payment orders scanned over-the-counters at the person that is acting on behalf and for the account of a credit institution that are executed as credit transfers, or the payment service provider (credit institution) does not have a contract with the payee.

The following is not included:

• any other form of 2D barcode usage except its scanning.

1. 3. Other

The term "Other" covers payment transactions that are initiated/executed at all other places, e.g. automatic payment machines, or by using all other devices/means/channels other than those mentioned here.

1. 4. The Internet

The term the "Internet" covers data on credit transfers that a consumer or non-consumer has initiated by using the agreed Internet (electronic) banking debited to his/her payment account operated by a credit institution, and the payment service user has contracted the Internet (electronic) banking service with the credit institution.

The following are also included:

• credit transfers initiated at a banking kiosk through the Internet (electronic) banking service.

1. 5. Telebanking

The term "Telebanking" covers data about payment orders initiated by using telebanking (using the user application pre-installed on the workstation or personal computer/device of the payment service user) debiting the payment account operated by a credit institution, and the payment service user has contracted the telebanking service with the credit institution.

1. 6. Mobile phone

The term "Mobile phone" covers data on credit transfers that the payment service user has initiated by using the application installed on a mobile device to debit his/her payment account operated by a credit institution, and the service user has contracted the payment service with the credit institution via the application installed on the mobile device.

1. 7. ATM/banking kiosk

The term "ATM/banking kiosk" covers data on credit transfer payment transactions initiated through an ATM/banking kiosk.

The following are also included:

• credit transfers initiated through an ATM/banking kiosk (e.g. deposit-withdrawal-transaction ATM) enabling the execution of payment transactions by a paper-based/electronic payment order (most often a 2D barcode) that can be paid directly from the payment account.

The following is not included:

• cash deposit at an ATM/banking kiosk through a payment instrument.
• credit transfers initiated at a banking kiosk through the Internet (electronic) banking service.

1. 8. E-bill

The term "E-bill" covers credit transfer payment orders initiated by using the E-bill service, which the payment service user has contracted with the credit institution. The E-bill includes payment orders in the electronic form that are completed in advance for the user, electronically submitted to the user for authorisation, and the user authorises them electronically.

1. 9. SMS

The term "SMS" covers data on payment transactions of a credit transfer initiated via the SMS on a mobile device. The payment account of the payment service user is debited, which is operated by a credit institution and the service user has contracted the SMS payment service with the credit institution.

1. 10. Internal system of reporting entities

The term "internal system of reporting entities" covers payment transactions that a credit institution executes through its internal system (internally developed application solution) debiting its accounts and debiting the account of the payment service user.

The following are also included:

• the payment transactions of debiting the payment account of a credit institution through its internal system such as, for example, the payment of credit institution's overhead costs or the payment of salaries to the employees of the credit institution.

7. Source of funds for payment

The sources of funds for the execution of a credit transfer payment transaction are described below.

1. 1. Payment account – transaction account

A payment account – transaction account is a current account or a giro account regulated by the Payment System Act. For the execution of the payment transactions of credit transfer, it refers to the accounts of consumers, non-consumers and credit institutions.

1. 2. Payment account – another payment account

A payment account – another payment account is any account operated by a credit institution on behalf of one or more users of payment services and it is used for the execution of the payment transactions of credit transfers, but it cannot be categorised under the "Payment account – transaction account" and Other "accounts". For the execution of the payment transactions of credit transfer, it refers to the accounts of consumers, non-consumers and credit institutions.

1. 3. Other "accounts"

The term other "accounts" covers all other accounts that are not categorised under the "Payment account – transaction account" and "Payment account – another payment account". It comprises all accounts other than payment accounts, such as time deposits, various accounts, sub-accounts etc.

For the execution of the payment transactions of credit transfer, it refers to the accounts of credit institutions.

1. 4. Cash

All payment transactions in which cash is the source of funds for the execution of a credit transfer are included.  For the execution of the payment transactions of credit transfer, it refers to the accounts of consumers and non-consumers.

1. 5. Other

The term "Other" covers all payment transactions of credit transfers in which the source of funds cannot be categorised under any of the above, including payment transactions of credit transfers in which the source of funds is a payment instrument (credit, debit and similar payment card). For the execution of the payment transactions of credit transfer, it refers to the accounts of consumers and non-consumers.

DESCRIPTION OF THE BASIC FIELDS OF THE REPORT

1. “TOTAL – Number of transactions“

It presents the total number of executed national payment transactions of credit transfers, initiated paper-based or electronically, that credit institutions have executed in the Republic of Croatia in euro, debiting the payment accounts of their payment service users or debiting their payment accounts or other accounts.

The payment transactions of national credit transfers that credit institutions have executed in the Republic of Croatia debiting their accounts are accounted for as "non-consumers".

2. “TOTAL – Value of transactions“

It presents the total value of executed national payment transactions of credit transfers, initiated paper-based or electronically, that credit institutions have executed in the Republic of Croatia in euro, debiting the payment accounts of their payment service users or debiting their payment accounts or other accounts.

The payment transactions of national credit transfers that credit institutions have executed in the Republic of Croatia debiting their accounts are accounted for as "non-consumers".

 

Table PT2 Cross-border/international credit transfers

Data presented in this report are collected on the basis of the Decision on the obligation to submit payment and electronic money statistics (Official Gazette 147/2013 and 16/2017) and the accompanying Instructions.

This report presents the cross-border/international credit transfers sent and received, debited from/credited to the account of the consumer, non-consumer and the credit institution itself as the reporting entity whose transactions are included within the non-consumer transactions.

It does not include the credit transfer payment transactions sent/received that the credit institution has executed on its own behalf and for its account, or payment transactions against a payment account of the credit institution operated by a foreign payment services provider that the credit institution does not execute for the purpose of rendering the payment service to a consumer, etc.

Data in this report refer to the total number/value of transactions during the reporting period, or month, including the first and the last day in the month. Payment transactions executed in all currencies are included, and the amounts in the table are presented converted in euro at the exchange rate of the CNB on the last day of the reporting period.

DEFINITIONS AND DESCRIPTIONS

1. Credit transfer

A credit transfer is a payment transaction by which a payment service provider transfers funds to a payee's account against a payer's order, and the payer and the payee can be the same person.

In the case of batch payments (file with payments, e.g. salaries, contributions, etc.) every transfer to the payee's account is counted as a single transaction.

2. Consumer

"Consumer" means a natural person who, in payment service contracts covered by the Payment System Act (Official Gazette 66/2018 and 114/2022) is acting for purposes other than his/her trade, business or profession.

3. Non-consumer

"Non-consumer" means a legal or natural person other than the consumer.

The following are included:

• legal persons (e.g. corporates, institutions, cooperatives, associations, foundations etc.), craftsmen and other natural persons employed as freelancers or carrying out an economic activity when entering into a contract on payment services or a contract on the issuing of electronic money within the area of their economic activity or freelance occupation,
• entities that do not have legal personality, but that may be the holders of payment accounts (e.g. bodies of state administration, representative offices etc.).

4. Cross-border/international payment transactions received

Cross-border payment transactions received refer to the total number/value of payment transactions received by the reporting entity, where the payer's payment service provider operates in the EU.

International payment transactions received refer to the total number/value of payment transactions received by the reporting entity, where the payer's payment service provider operates in a third country.

Cross-border and international payment transactions received are defined by Article 3(1), sub-paragraphs 22 and 42 of the Payment System Act.

DESCRIPTION OF THE BASIC FIELDS OF THE REPORT

1. Cross-border/international credit transfers sent – number/value of transactions

Cross-border and international payment transactions sent are counted on the payer's side and they refer to the total number/value of payment transactions of credit transfers which the credit institution has executed debiting the payment accounts of its payment service users or debiting its payment accounts or other "accounts".

1. Cross-border/international credit transfers received – number/value of transactions

Cross-border and international payment transactions received are counted on the payee's side and they refer to the total number/value of payment transactions of credit transfers which the credit institution has executed for the benefit of payment service users or for its own benefit.

 

Table PT3 Standing order transactions in the Republic of Croatia in euro

Data presented in this report are collected on the basis of the Decision on the obligation to submit payment and electronic money statistics (Official Gazette 147/2013 and 16/2017) and the accompanying Instructions.

This report presents national payment transactions of executed standing orders in euro by debiting the payment accounts of users (consumers and non-consumers) as well as the contractual charge to their payment cards on the basis of a standing order.

This report presents the given consents and standing order payment transactions also credited to the service user (another legal or natural person) as well as credited to the reporting entity itself (credit institution or electronic money institution).

DEFINITIONS AND DESCRIPTIONS

1. Standing order

A standing order is a payment service by which, on the basis of a contract on the standing order with its payment service user, the reporting entity (credit institution or electronic money institution), periodically on a specified or determinable day, transfers a specified or determinable amount from the payment account of its payment service user credited to the payee's payment account (e.g. payment of the annuity or instalment of a credit, etc.). The contract on the standing order can be concluded separately or as a provision of another contract.

2. Contractual charge of a payment card with a standing order

The contractual charge of a payment card with a standing order means payment transactions for which the charge through a payment instrument (payment card) is pre-arranged and that have the elements of a standing order.

3. Consumer

"Consumer" means a natural person who, in payment service contracts covered by the Payment System Act (Official Gazette 66/2018 and 114/2022 ) is acting for purposes other than his/her trade, business or profession.

4. Non-consumer

"Non-consumer" means a legal or natural person other than the consumer.

The following are included:

• legal persons (e.g. corporates, institutions, cooperatives, associations, foundations etc.), craftsmen and other natural persons employed as freelancers or carrying out an economic activity when entering into a contract on payment services or a contract on the issuing of electronic money within the area of their economic activity or freelance occupation,
• entities that do not have legal personality, but that may be the holders of payment accounts (e.g. bodies of state administration, representative offices etc.).

5. National payment transaction

"National payment transaction" means a payment transaction the execution of which involves a payer's payment service provider and a payee's payment service provider, or only one payment service provider, which operate in the Republic of Croatia in accordance with Article 7 of the Payment System Act (Official Gazette 66/2018 and 114/2022)

DESCRIPTION OF THE BASIC FIELDS OF THE REPORT

1. Columns "TOTAL – Number of transactions" and "TOTAL – Value of transactions"

The columns show data about the number and value of transactions of executed standing orders, which refer to the total number/value of transactions during the reporting period, where the value of data includes the number/value of executed standing orders on the first and the last day of the reporting period.

2. Columns "Number of contracts"

The columns "Number of contracts" show data about the total number of active contracts on the standing order on the last day of the reporting period.

They also show the number of contracts on the standing order concluded between the payment service user and the reporting entity (credit institution or electronic money institution) irrespective of whether the contract is concluded directly with the reporting entity or through an intermediary (a third party that, on the basis of the contract with the reporting entity, concludes contracts on the standing order on behalf and for the account of the reporting entity).