As of 1 January 2024, the exchange of kuna cash for euro cash is only possible at the Croatian National Bank. The exchange of kuna cash to euro cash is carried out by applying the fixed conversion rate (1 euro = 7.53450 kuna).
There is no limit on the amount of kuna exchanged to euro at the Croatian National Bank and the exchange is free of charge. However, it is necessary to announce the visit for the exchange of kuna cash in the amount of HRK 40,000.00 (forty thousand) or more, or in the number of kuna coins exceeding 1,000 (a thousand) pieces. The Croatian National Bank will permanently exchange kuna banknotes, while kuna coins can be exchanged within three years of the date of the introduction of the euro, or no later than by 31 December 2025.
Kuna cash can be submitted for exchange directly to the Croatian National Bank, Jurišićeva 17, Zagreb, from Monday to Friday from 8.30 a.m. to 3.30 p.m.
or via postal services to the following address:
Hrvatska narodna banka
Direkcija za pohranu, obradu i opskrbu gotovim novcem
Trg hrvatskih velikana 3
10002 Zagreb
The Croatian National Bank has also enabled the exchange of kuna cash up to the amount of HRK 15,000.00 through postal services at senders' own risk. In order to avoid any inconvenience for the senders and the Croatian National Bank, it is recommended that deliveries from abroad are to be sent as insured items in an insured letter, or presented in person at the seat of the Croatian National Bank.
When more than 50% of the surface area of an authentic banknote and a banknote without any visible signs of damage or staining and whole kuna coins, recognisable from the obverse and the reverse, are sent for exchange via a postal service, the following should be submitted to the Croatian National Bank at the same time:
- name and surname/name of the legal person, residence (city, street and number), telephone number and e-mail address of the bearer; and
- information on the preferred manner of receipt of euro cash (receipt in the official premises at the cash desk of the Croatian National Bank or by delivery through a postal service to the bearer’s address).
If cash is sent by post, the exchanged cash will also be delivered by post. There is no option of payment of the exchange of kuna cash to a bank account.
The Croatian National Bank processes the sent kuna cash and prepares euro cash for dispatch within a very short period, so that the total duration of exchange mostly depends on postal services.
Where a bearer intends to present directly for exchange kuna cash in the amount of HRK 40,000.00 (forty thousand) and more, or in the number of kuna coins exceeding 1,000 (a thousand) pieces, the bearer should announce his/her arrival in advance as well as the amount of kuna cash or the number of kuna coins he/she intends to exchange to the e-mail address: gotov.novac@hnb.hr.
For more information on the conditions of the exchange of kuna to euro at the Croatian National Bank, see https://www.hnb.hr/en/currency/replacement-of-cash.